top of page
Click here to make a reservation
FAQ
About ReservationsAbout accommodation and roomsAbout Hot SpringsAccess, shuttle service and parkingAbout the mealFor guests with childrenAnniversary Special Requests
Q. Is dinner served in the room?
A. Both dinner and breakfast are served in the dining area.
Q.Do you cater for vegetarians, vegans, gluten-free people, and those with food allergies?
A. Yes, we can prepare a "Shojin Kaiseki" meal that does not use animal ingredients if you make a reservation at least one week before your stay. However, we are unable to accommodate gluten-free meals (as we use soy sauce as a seasoning). Also, if you have allergies, we will try to accommodate as much as possible if you notify us at least one week in advance. Please note that we are unable to accommodate requests for different cooking utensils or individual food ingredients.
Q: What kind of meals will be provided?
A. For dinner, we offer a monthly special course meal using local fish and seasonal vegetables, as well as Kobe beef sukiyaki and sea bream shabu-shabu. Breakfast is a Japanese set meal. If you make a reservation on our official website, you can choose a plan that clearly states the meal contents.Monthly Kaiseki Menu
Q.Are there private banquet halls?
A. Yes, we have one private banquet hall exclusively for guests staying at our hotel that can accommodate up to 12 people. However, depending on the reservation situation, we may not be able to accommodate your request, so if you would like to use the banquet hall, please be sure to request it at the time of reservation.
Q. Can I choose a plan without meals?
A. Yes, we also have plans that do not include meals or that include breakfast only.You can choose the plan that best suits your travel style, so please choose the one that best suits your needs.
Q. I have selected a plan without meals. Can I add dinner and breakfast later?
A. Yes, you can add it if you make a reservation in advance.・Dinner quantities are limited, so please make your reservation as early as possible.・Breakfast can be prepared if you request it by 6:00 p.m. on the day of check-in.Please note that the number of seats in the restaurant is limited, so we may not be able to accept your request if the restaurant is fully booked. Thank you for your understanding.
Q. Are there any places to eat out nearby?
A. Yes, there are several restaurants in Arima Onsen Town, about a 5-minute walk away. For details, please see the official website of the Arima Onsen Tourist Association . (Please be aware of congestion and opening hours, etc.)
CONTACT US
bottom of page
